Support
Click here to find guided video walkthrough on hardware setup for our different hardware platforms.
Click here for guides on initial kiosk setup and calibration
Click here for guides on initial kiosk setup and calibration
Click here for first time setup in admin.
Feature Demos
Click here for demos of new feature releases.
Admin 101 Videos
Playlist of video guides for the basic functions of admin.
Guides by admin section
Network
Information
Kiosk: Edit details of a kiosk, set open hours.
New Location: Create and edit a location where one or more kiosks are assigned.
Settings
Kiosk Settings: Advanced settings to change behavior of kiosk.
Price
Price Overrides: Alter price and tax for individual items and kiosks.
Localizations: Change the text and languages on the UI
Staff
Inventory
Product Search: Create and edit products
Imports: Bulk import of products or price overrides (among others).
Customer Service
Promotion
Lova Hype: Promotions based on usage of LOVA app for purchases.
Package Deal: Promotions based on basket (BOGO or discount on a package of goods)
Transaction Search
Edit Transaction: Edit transactions and issue refunds.
Customer Actions
Customer Events: Review customer events for troubleshooting.
Administration
Account
Users: Create admin user.
PayaP
Corporate Card: (Advanced) Mange a corporate card as customer form of payment
Cloud Messaging: (Advanced) Push notification to LOVA app users.
[info@instantretailsystems.com] | [PO Box ]